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COMMUNITY STANDARDS

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Lokko’s mission is to connect a billion people with optimism and civility. Every day, tens of millions of people around the world have fun with friends as they explore millions of immersive digital experiences. All of these experiences are built by the Lokko community, made up of millions of creators. We believe in building a safe, civil, and diverse community—one that inspires and fosters creativity and positive relationships between people around the world.

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We’ve created these Community Standards to help ensure that everyone feels safe and welcome in our shared adventure. These Community Standards apply to all of your actions on Lokko and with other Lokkoians, both online and at real-world events hosted by Lokko. 

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We ask that you respect our Community Standards and each other at all times — and understand that violating them may result in enforcement action against your account(s) and content. For some behavior that violates these Community Standards, such as behavior that poses a real-world risk to others, we reserve the right to contact or cooperate with the relevant authorities in order to keep everyone safe.

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We’re always learning, so as our community evolves and our platform grows, these Community Standards may change too. When they do, we’ll let you know here. If you see something that you think violates the Community Standards, or otherwise makes you feel unsafe, please let us know by using the Report Abuse feature. 

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We appreciate your cooperation with these Community Standards and commitment to keeping Lokko safe and civil.
 

SAFETY

We want our community to be a place where people can connect with optimism and civility, regardless of their identity or beliefs. To ensure Lokko is a place where everyone feels comfortable being themselves, the following is not allowed:

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Child Exploitation

Lokko has a zero-tolerance policy for the exploitation of minors, including:

  • Any predatory behavior, including attempting to befriend a minor in order to manipulate and exploit them (i.e., grooming);

  • Sexualizing minors in any way;

  • Engaging in sexual conversation with or soliciting sexual material from minors Sharing, requesting, or discussing child sexual exploitation material;

  • Sexual extortion of children Child sex trafficking;

  • Coercion and enticement of a minor to engage in illegal sexual activity​

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Terrorism and Violent Extremism

​Lokko has a zero-tolerance policy for content or behavior that incites, condones, supports, glorifies, or promotes any terrorist or extremist organization or individual (foreign or domestic), and their ideology, or actions, including:

  • Depictions of or support for terrorist or extremist attacks;

  • Depictions of or support for the leaders or representatives of terrorist or extremist organizations Sharing the slogans, images, flags, manifestos, or icons of terrorist or extremist organizations, either in whole or in readily identifiable part;

  • References to the ideologies, messages, or strategies of terrorist and extremist organizations Expressing support, condoning, or glorifying terrorist extremist ideologies or actions Recruiting membership for a terrorist or extremist organization, or encouraging others to leave Lokko to find such information; and

  • Fundraising for terrorist or extremist organizations, people, or supporting groups Expressing support, condoning, or glorifying mass shootings and other acts of domestic terrorism or violent extremism.

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Threats, Bullying, and Harassment

Threatening others with real-world or online harm, inciting violence against people or property, bullying, stalking, trolling, harassment, intimidation, extortion, and blackmail are not permitted on Lokko. We also do not allow any content that depicts, glorifies, or promotes such behavior, including:

  • Threatening physical or sexual assault or violence; 

  • Threatening to harm someone in real life;

  • Revealing or threatening to reveal others’ personal information;

  • Threatening to take over another’s Lokko account or to file false abuse reports against another user;

  • Singling out a user or group for ridicule or abuse, either publicly or privately; 

  • Sexual harassment; and

  • Impersonating individuals, groups, or entities, in ways that may damage their reputation or cause others to harm them, either online or in real life.

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Suicide, Self Injury, and Harmful Behavior​

At Lokko, we take our users’ well-being very seriously. We’re here to help provide resources for those struggling with mental health, and we reserve the right to communicate with authorities regarding credible threats of self-harm. We do not allow content or behavior that depicts, glorifies, or encourages suicide, self-injury, or real-world activities that may create an extreme risk of physical harm including:

  • Describing methods for suicide or self-harm;

  • Content that glorifies, supports, or depicts instances or methods of suicide or self-harm; and D

  • angerous physical challenges or stunts in the real world.

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If you or a loved one are having thoughts of suicide or self-harm, there is help available. Reach out to a suicide prevention hotline like the one found here. For additional global resources, here is a good place to start.
 

Discrimination, Slurs, and Hate Speech

Lokko honors and welcomes users of all ages, backgrounds, and identities. We do not allow content or behavior that supports, glorifies, or promotes hate groups, their ideologies, or actions. You also may not discriminate, mock, or promote hatred against individuals or groups, or encourage others to do so directly or indirectly, on the basis of their:

  • Age

  • Race, perceived race, or ethnicity 

  • National origin

  • Sexual orientation

  • Gender, gender identity, or gender expression Religion or religious affiliation or beliefs

  • Disability status including diseases, bodily conditions, disfigurement, mobility issues, and mental impairment

  • Veteran status 

  • Caste

  • Familial status

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Harmful Off-Platform Speech or Behavior

Lokkoians treat everyone with respect, both on and off of Lokko. If credibly reported to us, we may take action against users who, among other things:

  • Are associated with organized crime, terrorist or extremist organizations, or hate groups Harass, bully, discriminate, or harm others outside of Lokko

  • Share others’ personal information off-platform, including making false reports to authorities Have been convicted of certain egregious crimes, engage in certain illegal activities, or encourage others to do so

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Civility

  • Civility is at the core of the Lokko community. To promote our civil environment, Lokko prohibits certain types of content, including:

 

Real-World Sensitive Events

Lokko prohibits content that recreates specific real-world sensitive events; mocks the victims of such events; supports, glorifies, or promotes the perpetrators or outcome of such events; or capitalizes on these events for commercial purposes, including content about:

  • Acts of mass violence against people or property

  • Specific, real-world natural disaster events and catastrophic accidents Human or civil rights violations

  • Sensational crimes and their perpetrators

  • Inflammatory content related to real-world border, territorial, or jurisdictional relationships​

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Violent Content and Gore

  • ​Although some experiences on Lokko may include weapons and violence, we do not allow content that contains extreme violence or serious physical or psychological abuse, including: Animal abuse and torture

  • Realistic or real-world depictions of extreme gore, graphic violence, or death

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​Romantic and Sexual Content

Lokko is a safe space for collaborating on creative projects, but we prohibit content that depicts sexual activity or seeks real world romantic relationships, including:

  • Romantic or flirtatious gestures or communication between users in a romantic context Pursuing or soliciting romantic relationships online

  • Engaging in unwanted flirtatious behavior

  • Engaging in sexually explicit conversations or soliciting sexual material from other Lokkoians Content that depicts, strongly suggests, or explicitly describes sexual acts

  • Nudity

  • Sexually suggestive assets or bundles

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Illegal and Regulated Goods and Activities​

We do not allow users to discuss or engage in real world illegal activities or encourage others to do so on or off Lokko. We also prohibit the discussion, depiction, or promotion of some illegal and regulated goods or activities. This includes:

  • Controlled substances such as pharmaceutical products and recreational drugs, as well as alcohol, tobacco, vaping, and their associated paraphernalia​

  • Dietary supplements and enhancers such as weight loss pills and steroids Depictions of intoxicated behavior associated with consuming alcohol or drugs Purveyors of illegal and regulated substances

  • Bomb/explosive and weapon-making instructions or schematics in the real world Realistic modern firearms outside of in-experience items

  • On-platform contests, games of chance, or competitions where Lokko or anything else of value is offered as a prize

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Sweepstakes-style games​

  • Except where prohibited by local law or regulation, we allow unplayable gambling content, such as references to gambling and related imagery. However, we prohibit both simulated and actual gambling activities on the platform. No real money, or in-experience items of value may be exchanged in connection with any gambling activities.

 

Profanity

  • To keep Lokko safe and civil for everyone, we do not allow swearing in any language text, images, or uploaded audio, including using misspellings, special characters, or other methods to evade detection of profanity Quoting or using audio containing profane lyrics.

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Political Figures and Entities

We value friendly debate about social and political issues and topics that matter to the Lokko community. To maintain Lokko’s civil environment, we prohibit the discussion or depiction of content pertaining to political figures and entities, including:

Political figures in their official capacity, including:

  • Current or recent real-world government officials

  • Candidates who are currently running for or recently ran for public office and their slogans, campaign material, rallies, or events

  • Political entities, including:

  • Political parties, including official party-affiliated organizations Specific races for elected office

  • Desecration of political symbols, such as flag burning

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Note: Fundraising for political figures and entities as defined above is prohibited. Advertising for political figures and entities as defined above is prohibited by our Advertising Standards.

 

Integrity

  • We want Lokkoians to trust each other to play fairly and honestly, and to respect one another’s creativity and hard work. To encourage this, Lokko requires its users to follow their local laws and prohibits or limits:

 

Cheating and Scams

We do not permit users to deploy or discuss deceptive schemes or methods of cheating on our platform, including:

  • Using exploits to gain an unfair advantage anywhere on the platform Sharing exploits with others or encouraging others to cheat

  • Selling items with misleading or inaccurate descriptions

  • Misrepresenting your real or virtual world identity in an effort to mislead others Attempting to access another user’s account without their authorization

  • Posting misleading links for the purpose of gaining unauthorized access to others’ accounts or information, either on Lokko or elsewhere (i.e., phishing)

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Spam

​Lokko prohibits disrupting or misleading others on the platform. This includes:
Deceptive, sensational, or otherwise misleading content or metadata used to inappropriately drive discoverability or engagement
Repetitive messaging to other users or uploads to Lokko systems Creating experiences solely to direct users off Lokko

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Intellectual Property Violations

We expect you to respect the intellectual property rights of others, and will remove infringing content upon receiving a valid copyright or trademark takedown request from a rights holder. Examples of intellectual property infringement may include:

  • Using another developer’s code to create your experience without their permission Using another artist’s media in your experience without their permission

  • Using a brand’s logo or designs for the content you create without their permission Copyright and registered trademark takedown requests can be filed here.

  • Lokko may proactively delete or archive assets if we suspect that the content may be infringing on someone’s intellectual property rights.

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Prohibited Advertising Practices and Content

All advertisements on Lokko must adhere to Lokko’s Advertising Standards. Creator guidance for complying with the Advertising Standards can be found here.

 

Security

  • For our community to thrive, everyone must feel digitally safe as well as physically safe. We can achieve this by respecting each other’s personal information and Lokko’s safety systems, and by keeping Lokko accounts secure. This section describes how players and creators should treat others’ information and protect their own and others’ digital security.

  • ​For information about how Lokko handles your personal information, please visit the Privacy Policy. 

  • ​For more information on how to keep your account secure - including how to enable additional security features such as two-step verification - visit our help page here.

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Sharing Personal Information

To maintain privacy and safety, users may be prohibited from sharing or requesting personal information on Lokko depending on their age, including:

  • Email address

  • Passwords or access tokens

  • Home address or physical location

  • Financial information including credit cards and bank account details 

  • Medical information

  • Telephone number

  • Internet Identifiers such as usernames and handles not linked to Lokko Sensitive credentials such as social security number

  • Visual and audio media of themselves or other non-public figures Sharing any links, QR codes, or barcodes

  • Efforts to evade detection of links, including but not limited to: partial links, filter-bypassing, or masked links that misdirect users

  • Encouraging others to visit unpermitted external links

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Misusing Lokko Systems

  • Lokko maintains many systems to keep our users safe and secure, and we prohibit attempts to bypass these systems, gain unauthorized access to Lokko or to others’ Lokko accounts or information, or to otherwise violate our platform security requirements, including by:

 

Evading Safety and Security Systems

Attempting to get prohibited content around our safety systems, including by hiding violative elements or assets.

  • Creating or using an account to avoid enforcement action taken against another account. Using VPNs to mask your location in order to gain unauthorized access to Lokko, including to a specific feature or account.

  • Offering access to your Lokko account or soliciting access to another’s Lokko account for the purpose of evading enforcement action or safety systems.

 

Disruptive Content and Behavior

Using bots that are programmed to run disruptive tasks.

  • Uploading content that contains obfuscated code or hidden scripts that mislead end users or create disruptive experiences for them.

  • Injecting background noise into underlying audio that makes the intended audio unintelligible. Injecting excessive loudness, screaming, or harsh noises that disrupts others’ experience, either in uploaded audio or through chat with voice.

  • Falsely reporting other users or experiences or encouraging others to do so. Invading or flooding experiences or groups in an effort to disrupt the experience or its reputation.

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